VV
Virgilio V
1 reviews | Active since Jun 2020
09 Aug 2021, 18:41
CLOSURE OF ACCOUNT AND POLICIES
GOOD DAY I HAVE CANCELED MY JET ACCOUNT AND ALL RELATED POLICIES WITH JET IN THE BEGINNING OF THIS YEAR BUT I STILL RECEIVE A BILL TO PAY IM TIRED OF CALLING THE CALL CENTRE AND PROMISES ARE NOT KEPT THEY KEEP TELLING ME THAT 1 POLICY HAS NOT BEEN CANCELLED SO I INSTRUCT THEM TO CANCEL IT BUT THE FOLLOWING MONTH IM BACK PAYING FOR A ACCOUNT THAT I HAVE CANCELLED . AS I TALK TO PEOPLE THEY HAVE THE SAME COMPLAINT YOUR REPUTATION ON HANDLING ACCOUNT AND CUSTOMER SERVICE IS DISGUSTING AND IF THIS DOES NOT MAKE YOU SORT THIS OUT I WILL HAVE O TAKE FURTHER STEPS AND INFORM THE CPA TO HANDLE THIS ON MY BEHALF . THIS IS A SIMPLE TASK THAT OUR STAFF CANT SEEM TO HANDLE .
REGARDS ERRITATED X CUSTOMER
Helpful (0)
Replies (1)0
Replies (1)Jet's replyOfficial
09 Aug 2021, 19:01Hi there, thank you for reaching out to us. We appreciate you taking time out to let us know your thoughts. We will be in touch to assist you as soon as possible. Thanks, Jet Online team
Jet's reply09 Aug 2021, 19:01
Official
Hi there, thank you for reaching out to us. We appreciate you taking time out to let us know your thoughts. We will be in touch to assist you as soon as possible. Thanks, Jet Online team
