AV
Asherdene V

1 reviews | Active since Aug 2017

14 Dec 2017, 09:56

Cellphone claim taking forever+-3weeks

I am so not happy with the way my cellphone claim is dragging and with no feedback from no one but was advised that I would get a response within 5 days but it's been 3 weeks since I submitted the claim. When I call Finrite they tell me they have not received the documents from Jet store Carlton Centre... I'm disgusted in the service!!!

0
Replies (2)
Jet
Jet's reply14 Dec 2017, 16:24
Official

Thank you for making contact with us regarding your cellphone claim .We apologise for the delay with your claim of which, we will follow up and provide you with feedback.

Your ***/GO

Kind regards

The Edcon Customer Experience Team

Best regards,

AV
Asherdene V's update18 Dec 2017, 16:51
Reviewer Update
How long am I going to wait this time for you guys to sort this out