cK
collins K
1 reviews | Active since Jun 2015
03 Jun 2015, 12:02
cell phone repairs
i have send a phone for repairs to jet/ mart on January 2015 (verst ) even today no respond from the company. i wend the in march but the phone was nowhere to be found. all i need to know how long dose the repairs takes.
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Replies (1)
Jet's replyOfficial
09 Jun 2015, 14:49Hello otsilekekana,
As per telephonic conversation we must apologise for the inconvenience and frustration caused. Sending your cell phone for repairs should not be this time consuming . We have addressed this matter with our in store management team. You will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per telephonic conversation we must apologise for the inconvenience and frustration caused. Sending your cell phone for repairs should not be this time consuming . We have addressed this matter with our in store management team. You will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply09 Jun 2015, 14:49
Official
Hello otsilekekana,
As per telephonic conversation we must apologise for the inconvenience and frustration caused. Sending your cell phone for repairs should not be this time consuming . We have addressed this matter with our in store management team. You will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per telephonic conversation we must apologise for the inconvenience and frustration caused. Sending your cell phone for repairs should not be this time consuming . We have addressed this matter with our in store management team. You will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,