cell phone complaints

hello Peter my name is Jane I brought a phone at jet on the 27/12/2020 pity the phone was not working ( network problem ) then I went back to jet for complain they told me to take another phone that cost the same amount pity I didn't like any of their phone I asked to take a phone that is less than R1599 still they refused they forced me to exchange with a phone that I don't like can hello Peter help me get my money back i have not yet used the phone they forced me to exchange Samsung A01

name of store : jet wonder park helper : koketso complaint name Jane zulu contact number ***