CC
Corne C
1 reviews | Active since Mar 2015
03 Mar 2015, 18:05
Cashier tantrum
I stood in line at Jet Delmas to pay, when I finally reached the front of the queue the system was apparently offline (one cashier working the tills, the other staff just stood around, lying on the counters, chatting etc). The cashier asked me in a very sarcastic and aggressive way \what must I do". I then ran out of the shop to get cash (I was extremely late already and standing in the queue for over 20 minutes).<br> I returned with cash in hand and I asked what the amount of the items were as she did not inform me when I was in front of her"
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Jet's replyOfficial
04 Mar 2015, 09:02Hello mevccronje,
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store with regards to the cashier. This is certainly not the type of service we promote in store, I assure you this matter will be addressed accordingly and corrective measures will be taken against the cashier for the service rendered
You will be received further communication shortly. Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store with regards to the cashier. This is certainly not the type of service we promote in store, I assure you this matter will be addressed accordingly and corrective measures will be taken against the cashier for the service rendered
You will be received further communication shortly. Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply04 Mar 2015, 09:02
Official
Hello mevccronje,
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store with regards to the cashier. This is certainly not the type of service we promote in store, I assure you this matter will be addressed accordingly and corrective measures will be taken against the cashier for the service rendered
You will be received further communication shortly. Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store with regards to the cashier. This is certainly not the type of service we promote in store, I assure you this matter will be addressed accordingly and corrective measures will be taken against the cashier for the service rendered
You will be received further communication shortly. Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,