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andronica D

1 reviews | Active since Oct 2015

15 Oct 2015, 16:13

cash refund

I bought a cap with other staff at jet store chris hani mall vosloorus today 15/10/2015 time 13:31pm cashier name Phumzile Makhapela she had good customer service I'm happy on that,but now I'm problem is I took back the cap for refund as my husband told me that he already bought the cap I decided to take it back as we don't need two same caps. The store told me that they can't give me cash back but the can only give me gift card,please assist as I don't need gift card I need cash. Please can I have feedback as soon as possible.<br> Regards <br> Thabile Dube<br> ***<br>

0
Replies (1)
Jet
Jet's reply16 Oct 2015, 14:14
Official
Hello andronicatd,

As per our telephonic conversation we are glad to hear your query has been resolved by the store. We thank you for you valued support and feedback.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***

Best regards,