1 reviews | Active since Sept 2015
carry a slip to jet so u won't be accused of theft
we went to jet with my sister to buy staff on our way out the security lady stopped us to search our bags,she saw the baby shoes in bag and asks about them we told her the shoes are not from their store she lets us go out and later chases us down the escalators and ask us to go back in the store and accused us of *****ing the shoes and asked for a slip,we asked them to prove if we had stole the shoes since we did not even go near the baby's side we were humiliated and embarrassed with people coming and looking @ us waiting outside the managers office while she is waiting for the bree jet store manager to reply to a whats app msg she sent for her to prove the shoes where from their store. we waited there for 2 hrs waiting for them to prove we brought the shoes @ another store which they failed to do they later on kept the shoes and let us go, we went to head office with prove and to lay a complain they gave us the manger 's number spoke to him he promised to deliver the shoes since we don't stay in orange farm. this happened in may til today we still waiting for thabane to bring the shoes
Our attempts to contact you today at 14:34 PM have been unsuccessful. We are so sorry to hear about your unpleasant experience in store with regards to the security guard.
We have raised your concerns with the store manager, as this matter could have been handed in a different light. You will be receiving feedback direct shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 14:34 PM have been unsuccessful. We are so sorry to hear about your unpleasant experience in store with regards to the security guard.
We have raised your concerns with the store manager, as this matter could have been handed in a different light. You will be receiving feedback direct shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
