TK
Thembi K
1 reviews | Active since Dec 2015
21 Dec 2015, 12:56
Cancellation of cell c airtime subscription
I have also been trying to cancel my cell c airtime subscription for a countless time now with Jet, its different stories everytime with my last cancellation was told that it has been cancelled but it will take a month or so to be cancelled on their system but still nothing the subscription is still active.
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Replies (1)
Jet's replyOfficial
22 Dec 2015, 13:50Hello Thembi_K,
Thank you for bringing this matter to our attention. We have escalated your query to RMCS (Retail Mobile Credit Specialists) once the cancellation is done feedback will be provided to you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have escalated your query to RMCS (Retail Mobile Credit Specialists) once the cancellation is done feedback will be provided to you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply22 Dec 2015, 13:50
Official
Hello Thembi_K,
Thank you for bringing this matter to our attention. We have escalated your query to RMCS (Retail Mobile Credit Specialists) once the cancellation is done feedback will be provided to you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have escalated your query to RMCS (Retail Mobile Credit Specialists) once the cancellation is done feedback will be provided to you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***