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yasmien E
1 reviews | Active since Dec 2012
14 Jul 2015, 14:09
cancellation not done
I have called the customer service in May asked them to cancel my Airtime , it was not done. I called back in June requesting the same thing , it was not done . On both occasions the agent's assured me that the cancellation has been done . Up untill now i am being charged .<br>
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Replies (1)
Jet's replyOfficial
15 Jul 2015, 13:42Hello yesgran,
Our attempts to contact you today at 13:39 PM have been unsuccessful. We would like to assist you however you have not provided your account number or ID number.
Please contact us on ***and query your reference number ***/GO for further assistance regarding your account and the cancelation of the airtime.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 13:39 PM have been unsuccessful. We would like to assist you however you have not provided your account number or ID number.
Please contact us on ***and query your reference number ***/GO for further assistance regarding your account and the cancelation of the airtime.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply15 Jul 2015, 13:42
Official
Hello yesgran,
Our attempts to contact you today at 13:39 PM have been unsuccessful. We would like to assist you however you have not provided your account number or ID number.
Please contact us on ***and query your reference number ***/GO for further assistance regarding your account and the cancelation of the airtime.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 13:39 PM have been unsuccessful. We would like to assist you however you have not provided your account number or ID number.
Please contact us on ***and query your reference number ***/GO for further assistance regarding your account and the cancelation of the airtime.
Kind regards,
Edcon customer experience team,
***
Best regards,