Blocked card AGAIN

I am disgusted with the service of Jet. Months ago (August 2017 to be exact) my account was blocked, not by me, but I got to the store and I was told that the account was blocked. As I was not the responsible official that blocked the account, I refused to pay a fee for the replacement. After being angry about the back and forth and the mistreatment from the staff and customer service. I finally gave in and got a replacement last week (07 July 2018) - yes, I went almost a year without the account.

Fast forward, yesterday, I tried to purchase with the card (issued last week) and I was again told that the card was blocked. I mean really Edcon, what game are you playing?!! Then the staff tells me there is no other way but to get a replacement card (by the way, of which I will still get charged a replacement card fee). This is ridiculous. I will not get a new card, not in a space of one week when I am not the party who requested the card be blocked - I still have my card in my possession, BRAND NEW.