1 reviews | Active since Aug 2017

29 Dec 2017, 16:45

Blocked Account

Good day Someone used my account **********ly and use all my credit,then i log a dispute it was resolved and i was advised to make a new card at any jet store,i went to Jabulani Mall and i was issued with a new card to my suprise when i went for shopping my account is still blocked but when I'm making a payment I'm allowed to use the card but when i want to purchase i can't caused my account is blocked I'm so frustrated cause i was told the matter was resolved.

0
Replies (1)
Jet
Jet's reply02 Jan 2018, 15:26
Official

Thank you for bringing this matter to our attention. When you are in the store with your ID they need to contact our ***** department to have the account unblocked since there was a dispute on on your ***/GO:

Kind regards

The Edcon Customer Experience Team

Best regards,