NJ
Nerisha J
1 reviews | Active since Dec 2015
01 Dec 2015, 10:30
Black Friday Weekend Promotions
After visiting 4 different Jet stores and calling 3 others before 2pm on Friday afternoon we were advised by staff members that the Verssed W1 and Verssed Platinum VP1 were sold out. Surely if the promotion was for the entire weekend enough stock should have been arranged. This is not the first we have experienced this matter with Jet Stores, with the same phones. Whenever they have promotions on these phones they are either sold out or out of stock. It is unacceptable to have such promotions and the only people that seem to benefit are the staff members and not the customers.
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Jet's replyOfficial
02 Dec 2015, 08:48Hello njacobs35,
Thank you for bringing the matter to our attention. Kindly note our Black Friday Promotions on cell phones stated while stocks last, indicating stock was limited, this was also based on a first come ,first serve bases. The promotion was across most of the Edcon stores(Edgars ,CNA and Jet ) giving customer a fair chance to visit stores in their area.
We must apologise for the frustration caused in this matter. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing the matter to our attention. Kindly note our Black Friday Promotions on cell phones stated while stocks last, indicating stock was limited, this was also based on a first come ,first serve bases. The promotion was across most of the Edcon stores(Edgars ,CNA and Jet ) giving customer a fair chance to visit stores in their area.
We must apologise for the frustration caused in this matter. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply02 Dec 2015, 08:48
Official
Hello njacobs35,
Thank you for bringing the matter to our attention. Kindly note our Black Friday Promotions on cell phones stated while stocks last, indicating stock was limited, this was also based on a first come ,first serve bases. The promotion was across most of the Edcon stores(Edgars ,CNA and Jet ) giving customer a fair chance to visit stores in their area.
We must apologise for the frustration caused in this matter. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing the matter to our attention. Kindly note our Black Friday Promotions on cell phones stated while stocks last, indicating stock was limited, this was also based on a first come ,first serve bases. The promotion was across most of the Edcon stores(Edgars ,CNA and Jet ) giving customer a fair chance to visit stores in their area.
We must apologise for the frustration caused in this matter. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***