DP
Danika P

1 reviews | Active since Jun 2012

09 Feb 2017, 15:11

Big store, no stock

<p>In Palapye we have a Jet store to buy clothing, and i really enjoy buying from Jet, as there are not many other clothing stores in Palapy. The only problem is, there is hardly any stock in the shop. Its a very hig shop with loads of space, bit they dont have stock. You go in to find maybe 7 different items for girls.... Which I feel makes Jet overall look really bad and pathetic. I am very sure that alot of residents in Palapye would share in my dissapointment. </p>

0
Replies (2)
Jet
Jet's reply10 Feb 2017, 10:29
Official

We have escalated the complaint to the Jet Phalapye mall management to address as our valued customer is not happy that the clothing range in store is not wide enough and makes it difficult for our customers to get suitable clothing of their choice. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.

Kind regards,

Customer Experience Team

Call Centre: ***.

Jet
Jet's reply10 Feb 2017, 10:29
Official

We have escalated the complaint to the Jet Phalapye mall management to address as our valued customer is not happy that the clothing range in store is not wide enough and makes it difficult for our customers to get suitable clothing of their choice. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.

Kind regards,

Customer Experience Team

Call Centre: ***.