1 reviews | Active since Nov 2009
BEWARE OF JET , NOT AN HONEST PLACE
On Sunday 08/02/2015 just after 9H00 we went into the shop in Atlantis and my partner saw some shirts on a rack near the till with a massive sign saying 50% off and found 3 or 4 shirts she liked . When we got to the till and the shirts were scanned only one was discounted and the others were full price , when I asked about this I was told its not the shops problem if the shirts were in the wrong place . On Saturday this store closed early due to a stock take and we were one of the first people in the shop on Sunday so the only people who could of moved shirts around were the pathetic unfriendly staff . If they did a stock take how come the staff never saw that the stock was in the wrong place . Beware if you shop at Jet as they are not very honest or helpful when it comes to customer care . Today I called to complain and the customer care line stays engaged so I called Edcon Head Office and while I was speaking to someone he just cut me off . I for one will shop elsewhere as Edcon Head Office does NOT care about customer service or honesty .
Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store manager, investigations will be done regarding the shirts you and your partner wished to purchase you will be receiving feedback shortly feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store manager, investigations will be done regarding the shirts you and your partner wished to purchase you will be receiving feedback shortly feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
