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Mpho M

1 reviews | Active since Jul 2016

30 Jul 2016, 10:49

Best customer service

<p>I’m a very happy client of JetMart Eloff Street. I went in to make a purchase using my points, but there was an issue which required a call to be logged with support. From there on I received the greatest customer service from a supportive, polite, kind, and passionate lady Poppie at reception. Although support took a while to resolve the issue, she kept me updated at all times. Now when I think shopping, I always think JetMart Eloff Street.</p> <p>Please send my greatest compliments.</p>

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Replies (1)
Jet
Jet's reply01 Aug 2016, 08:05
Official

Kindly note that as discussed over the phone. We are delighted to hear that you have received such commendable service from our staff Poppie. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Jet mart JHB Eloff Street for further recognition. A reference number for the compliment logged on your behalf is as follows ********** 099/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.