1 reviews | Active since Dec 2018
Bad Service, Staff Attitude. Cashier who doest care of her job.
I went to Jet Eloff. I received most terrible service from one of the cashier who I didn't see her name. First when she called me she didn't greet me she just asked what at I'm here for. I told her that I'm here for LayBye n the the other gentleman took my ID I think to make a copy which I was right. The the gentlemen came back with the ID she ask me to write my address and telephone number in a low uninterest voice because I did not hear her she repeated wat she said in a rude tone n I let it slip. She continued with capturing the details I provided and scanned the clothes still so slow and uninterested. I was busy looking for something in my bag when I paused and looked at her asking myself why is she scanning these clothes so slow. In my hand I had R200 and my card to swipe. She told me how much the clothes cost I told her to do R150 handing her my card she told me tht her machine didn't swipe if I had cash. I told her I'm gonna use the cash. With attitude she told ill have to wait for her to reboot the system and start all over again. I told her now coz I gave her my cash I had to go around town to look for atm to withdraw cash. Rudely she told me noone said I should go look for atm.She gave me the slip to sign n R50 change. I did not take the change back because I knew I was paying for other things. Still I let it slip again the way she is assisting and answering me. Then I gave her the 2 packs of Simba which cosy R25 and 2 Play 440 passion fruit flavor she scanned them n told me tht plays are not on sale each cost R20 each with a rude tone. I told her that in the fridges is only one flavor and did not state the price differ for different flavor until her Collegue told her that they are also on sale.She doesn't apologize for her mistake n continues asking me rudely for R3 which I need to add on the R50 that I left on the counter which I knew I had to add. That wen I decided to tell her that since she started assisting me she has been giving me attitude n I let it slip. I asked for her name and her Manager she said rudely that her name is on the slip I can take it from there. I ended up asking her colleague for the manager which I asked for the guy who made a copy of the ID to call which I didn't get to talk to since no one knew where he was. Manager's name is Monty and Cashier's is Pontsho Malo at same which I took from the slip like I was told to do. At first I was not happy as I was taken from pillar to post but I let it slip....The cashier made it worse. Hope to get feed back about the matter.
