WQ
Wendy Q

1 reviews | Active since Aug 2014

30 May 2018, 10:02

Bad service - Jet customer care

Hello Jet, It's been over three months now since you've been investigating my case. I did hand in the affidavit at Jet stores in Mt Frere. Till this very hour I haven't been given feed back. Please I need to know who purchased on my account. If you cannot reveal then you take the punch. I was there when the lady sent you the info you requested.

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Replies (1)
Jet
Jet's reply30 May 2018, 13:56
Official

Thank you for bringing this matter to our attention.Please accept our sincere apologies for the frustrations caused to you. On our side the account is handed over and was last used in 2008 . We have escalated your query to our ***** and dispute department for further assistance.Your ***/GO

Kind regards

The Edgar's Customer Experience Team