1 reviews | Active since Mar 2021
Bad service Jet at plaza Phoenix
Hi .I am a jet account holder however as always been pleased with their service until I was billed for som jet club fee which when I went to the jet store at the Phoenix plaza I was told about this benefit but no one told me about a monthly premium which I didn't even sign for but was just briefly about not even correctly. When I received my statement I see I am being billed for something I didn't approve of the consultant at the rcs call center says that if u show interest in the benefit they don't need a signature of approval but its just added on that is such bad ethics for a company to do add on without the customers permission. Please correct this method of making money as a company because its not acceptable and lose of customers will increase rapidly. Urgent response
Hi .I am a jet account holder however always been pleased with their service until I was billed for some jet club servic which when I went to the jet store at the phoenix plaza I was told about this benefit but no one told me about a monthly premium which I didn't even sign for but it was just a brief explanatio not even correctly. When I received my statement I see I am being billed for something I didn't approve of the consultant at the rcs call center says that if u show interest in the benefit they don't need a signature of approval but its just added on, that is such bad ethics for a company to do add on without the customers permission. Please correct this method of making money as a company because its not acceptable and loss of customers will increase rapidly. Urgent response
Hi .I am a jet account holder however always been pleased with their service until I was billed for some jet club servic which when I went to the jet store at the phoenix plaza I was told about this benefit but no one told me about a monthly premium which I didn't even sign for but it was just a brief explanatio not even correctly. When I received my statement I see I am being billed for something I didn't approve of the consultant at the rcs call center says that if u show interest in the benefit they don't need a signature of approval but its just added on, that is such bad ethics for a company to do add on without the customers permission. Please correct this method of making money as a company because its not acceptable and loss of customers will increase rapidly. Urgent response
