1 reviews | Active since Jul 2010
Bad service,double billing and shop in a bad cond
I went to jet mart in Dobsonville shopping centre on the 23rd December to get clothes I laybyed. Bad Service I ever experienced in my life n da staff dont care. <br> 1. I was made to stand on da wrong long que<br> 2. Went to the right que the lady who was assisting there just didn't want to work. It took her an hour to assist 4 people. <br> 3.The air conditioning in the shop is not working my one year old was wet because of sweat.<br> 4. Get to the till I'm told they off line had to go to atm after point of sale machine declined da transaction.<br> 5.After paying security guard finds a tag that beeps at da doors tell me I have to go back to get it removed. <br> 6.when I get home. I get sms that the transaction went of my debit card after I paid cash. So I paid twice for da same clothes. <br>
Thank you for bringing this matter to our attention. We have raised your concerns with our in store management team regarding your overall service in store. This is certainly not the experience we want our customer to have this incident will be addressed accordingly.
You will be receiving feedback shortly. Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have raised your concerns with our in store management team regarding your overall service in store. This is certainly not the experience we want our customer to have this incident will be addressed accordingly.
You will be receiving feedback shortly. Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
