1 reviews | Active since Jun 2017
Bad service and non helpfull
<p>I never had a problem with Jet, but now since this happend, im not happy with them anymore. on February the 24th 2017 I paid my account at Jet mar in Upington. it went off on my phone from my bank account, but it never went off on Jets system, as the systems was offline that day, i went to the bank and they checked for me and said that the money did go off. i have logged a query all ready and its 4 months now already and no one is getting back to me about. I made a payment of R1090.00 on my account. Im really not happy about how they are handling my situation.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you need to forward proof of payment to *** the remittance team and they will allocate the payment to the correct account for our valued customer. Please find the following reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you need to forward proof of payment to *** the remittance team and they will allocate the payment to the correct account for our valued customer. Please find the following reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.