Bad service and no feedback

I shopped a Jet on the 06/01/2015<br> I bought 3 pairs of shocks<br> 2 pairs were wrong, It is still sealed and not opened <br> I tooked it back the day after that and the manager did not even looked at it she just said they do not take back socks <br> I phoned the customer service dept and they said it is on the slip terms and condition, unfortunatley on the slip I got it say no where that you do not return socks, they said they will call me back to this day I am still waiting <br> I reiterate myself the socks is still sealed <br> If this is the service I get I would like to close my account and would make sure people know of the bad service I got <br>