Bad service all round

<p>My wife doesnt get her statements on time or not at all.</p> <p>When she does get the statement it states due: R0.00</p> <p>Today she went to pay as someone caller to force her to pay "arrears", when asked about the accounts close off dates and why after paying the arrears the bakance is still showing as R0.00, the Sandton City Jet consultant says she doesnt know she will need to call customer service.</p> <p>Then i DM twitter to get someone to call my wife, they tell me they cant and that WE should call the number for assistance... when i state how not TCF that is and that i will close our account, they retract their messages.</p> <p> </p> <p>PLEASE GET A COMPLAINTS MANAGER TO CALL MY WIFE</p>