Bad service

Hellopeter. I went to Jet retail store in Mayfield square in Daveyton to open n account on the 25 June 2021. I then received a message later that night to say they need my oroof of income. I then went the following day to submit my payslips and i was assisted by the lady who wear spectacles and she gave me assurance that she did email the documents to the relevant department. I received the message again asking for my proof of income. I went again to ask why am i still receiving text messages asking for my proof of income whereas i did submit on the 26 June 2021. I was told by one of the staff members who dont even wear their name tags otherwise i could've had the name but non of the staff members dont wear their name tags i think is because of the bad service they give to the clients. Anyway i was told that their emails are not opening should the emails open she will check and resubmit the documents. I then received another message to submit my proof of income to Jet. I went back to them for the third in a period of a week using my petrol going up and down just for them to open an account for me. I went there again to check what is happening with my application. The lady that told me that the emails are not opening then told me that she checked and there's nothing in the system. I submitted my three months statement with my ID and after i received the message to bring my proof of income i then went to submit how come they dont have my details. Up to this day i still dnt have any feedback about the status of opening my account. I feel black people we undermine each other because is just a store in the location people just dnt do their job. As a client i was not kept in the loop. I got the lowest poor service on earth. In short i can just say the service i got from Jet retail store in Mayfield square Daveyton is pathetic.