Bad Service

I have long since held and account with edcon/Jet. I took my handset in last year September 2015. the store at bluff has been kind enough to follow up whenever I visit them but who ever handle the claim at your head office or repair centre has really irritated me and my patience. <br> No one from claims or repairs have ever called me todate to at least acknowledge the handling of my query. Its pathetic that I have to wait this long.