pM
phumzile M
1 reviews | Active since Mar 2013
16 Jan 2016, 12:44
bad service...
Was in the que for about 20 minutes while 1 cashier is sleeping ....The branch manager andries was called and waved his hand and did nothing we apology service at all...no explanation or a mere apo<br> logy
Helpful (0)
Replies (1)0
Replies (1)
Jet's replyOfficial
18 Jan 2016, 11:06Hello phumsana,
Thank you for bringing this matter to our attention. We have addressed this matter with the store manager regarding the lack of cashiers and the service he provided to you.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render to our customers. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have addressed this matter with the store manager regarding the lack of cashiers and the service he provided to you.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render to our customers. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply18 Jan 2016, 11:06
Official
Hello phumsana,
Thank you for bringing this matter to our attention. We have addressed this matter with the store manager regarding the lack of cashiers and the service he provided to you.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render to our customers. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have addressed this matter with the store manager regarding the lack of cashiers and the service he provided to you.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render to our customers. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***