1 reviews | Active since Nov 2016

08 Oct 2018, 16:22

Bad service

Waiting in a que for +-20minutes then when u finally get to the till u r told that the item u have doesn't have price,.. The cashier asked assistant from other shop assistant but none of them agreed to help. Now the cashier had leave the till go Che k the price, then come back again without the price. He said they still gonna look for the price, the very se guy who refused to assist him is the one who went to look for the price. Waited again for 20 minutes for the price, that time only 2 cashiers with very long que.

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Replies (1)
Jet
Jet's reply09 Oct 2018, 08:33
Official

Thank you for making contact with us and sharing your in store experience. We apologise for the frustrations caused. We will escalate your query to the store manager so that corrective measures may be taken in order to remedy our shortfall. Thank you for your valued custom.

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Kind regards

The Edgar's Customer Experience Team

Best regards,