lM
lerato M

1 reviews | Active since Sept 2015

20 Sept 2015, 17:13

bad service

Hi <br> I went to jet ,just when you enter the store the is a pampers promotion which is all jumbo packs are 150 each , I took a packet and went to the pay points just when I was about to pay them the cashier said the promotion is off i asked for the manager and he said he was the manager and that he won't be able to change the price coz the promotion is off , the manager was very rude and disrespectful he was not polite and told me to go ahead and report him since its not his problem<br> <br> I don't see my self going into that store again the customer service its very bad

0
Replies (1)
Jet
Jet's reply21 Sept 2015, 10:22
Official
Hello mama dee,

As per our telephonic conversation we must apologise for the unpleasant experience in store from the manager regarding the promotional price on pampers. We have addressed this matter with our management team, you will be receiving feedback shortly.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***

Best regards,