Bad Service

On Sunday 4November 2017, I submitted a application in store at Mookgophong (Naboomspruit) Limpopo. They told me 10 min waiting period. After half an hour I left the store with a promise from them to call me before they close. Everyday after that I called the store to hear how far application is. Everytime I got the same answer, "we are still busy with the process we will call you". Today is 12 November 2017 and I went back to the store, still no answer on my application so I asked for my payslips because they had the originals, it took them half an hour just to locate my payslips. This is now what they call service.....they are very quick to call you and send messages to apply for in store credit but getting there they are very slow for any response or rather getting a response.