1 reviews | Active since May 2013
Bad service
<p>I paid up my account last month and told them I want it closed. which the consultant said that is fine as it was all paid up. this month I received an account for R325.00 on calling the headd office number on the invoice the consultant said that they never got that order put me on hold and after a short time the phone went done which means they ended the call. consultant wasn't very polite either mumbled on the phone and had no maners. Come on Jet pickup ur socks and do your work properly. I would like this R325.00 reversed and account closed as it was supposed to been done LAST MONTH!!!! Only want feed back from top management.</p>
Good day,
Thank you for bringing this matter to our attention.
We have escalated the below to the accounts department for further action and provide you feedback regarding your account closure .We do apologise for service provided and inconvenience caused.
Your reference number: ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Kind regards,
Customer Experience Team
Call Centre: ***.
Good day,
Thank you for bringing this matter to our attention.
We have escalated the below to the accounts department for further action and provide you feedback regarding your account closure .We do apologise for service provided and inconvenience caused.
Your reference number: ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Kind regards,
Customer Experience Team
Call Centre: ***.
