SK
Spamandla K

1 reviews | Active since Oct 2016

20 Oct 2016, 08:52

Bad service

<p>Yesterday after work i went to Jet stores in BT Ngebs city,after i shopped i stood in the queue i was the only one in the queue there was a cashier writing something. .after a while she decided to go join her colleague by thecellphones.there wasnt a single cashier , i tried calling for attention but no one bothered to come to my aid. </p>

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Replies (1)
Jet
Jet's reply21 Oct 2016, 13:50
Official

Thank you for bringing this matter to our attention. We have addressed this matter with the store manager regarding the lack of cashiers.

I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render to our customers. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
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