BM
Boitumelo M

1 reviews | Active since Mar 2015

15 May 2015, 16:18

bad service

Jets store at jubilee mall is the worst, you have to wait 3 hours just to pay with employees walking around not helping at the till, only 1 casher is working with 50 customers waiting on the queue

0
Replies (1)
Jet
Jet's reply16 May 2015, 11:17
Official
Hello naomimofomme,

Thank you for bringing this matter to our attention. Our attempts to contact you today at 11:12am have been unsuccessful. We must apologise for the inconvenience and frustration caused in this matter. We have raised your concerns with our in store management team regarding the long queues and lack of cashiers , you will be receiving feedback shortly.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***