KR
Kgaogelo R
1 reviews | Active since Sept 2014
03 Nov 2019, 14:22
Bad Management
Its a Sunday and the 3rd of November 2019... Long Q’s, 7 till and only 2 people working at Pay points. This is ridiculous...!
I have been waiting for 30 mins just to pay for 1 Item...!
Helpful (0)
Replies (1)0
Replies (1)
Jet's replyOfficial
04 Nov 2019, 10:41Dear Kgaogelo,
Thank you for taking the time to send through an email and for taking our call. We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. Our sincere apologies for the negative experience at our Jet Vosloorus store.
Kindly note your complaint has been referred to the stores management team who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We trust on your next visit to the store you will notice the difference.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Jet Team
***
Thank you for taking the time to send through an email and for taking our call. We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. Our sincere apologies for the negative experience at our Jet Vosloorus store.
Kindly note your complaint has been referred to the stores management team who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We trust on your next visit to the store you will notice the difference.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Jet Team
***
Jet's reply04 Nov 2019, 10:41
Official
Dear Kgaogelo,
Thank you for taking the time to send through an email and for taking our call. We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. Our sincere apologies for the negative experience at our Jet Vosloorus store.
Kindly note your complaint has been referred to the stores management team who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We trust on your next visit to the store you will notice the difference.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Jet Team
***
Thank you for taking the time to send through an email and for taking our call. We really appreciate your honest feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. Our sincere apologies for the negative experience at our Jet Vosloorus store.
Kindly note your complaint has been referred to the stores management team who will in turn implement corrective measures in order to avoid re-occurrence of this nature.
We trust on your next visit to the store you will notice the difference.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Jet Team
***