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onalenna H
1 reviews | Active since May 2018
14 Apr 2019, 11:17
Bad experience with a phone bought at your store
I bought a phone on the 9april 2019 it's a hurricane. The battery last only for a day I have to charge it everyday and it's not a smart phone. Went to jet Chris Hani today to exchange it but the manager told me that they sell cellphones of batteries that don't last. I'm not happy because in a months time this phone won't be working as I'll have to buy a new one.
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Replies (3)
Jet's replyOfficial
14 Apr 2019, 11:54 Please be advised we have tried to make contact with you to no avail. Kindly be advise we have escalated your query to management for urgent intervention on your query and feedback will be provided.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Jet's reply14 Apr 2019, 11:54
Official
Please be advised we have tried to make contact with you to no avail. Kindly be advise we have escalated your query to management for urgent intervention on your query and feedback will be provided.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
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onalenna H's updateReviewer Update
14 Apr 2019, 12:05You only buzzed me the was no call
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onalenna H's update14 Apr 2019, 12:05
Reviewer Update
You only buzzed me the was no call
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onalenna H's updateReviewer Update
14 Apr 2019, 12:07You can call me on ********** 256
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onalenna H's update14 Apr 2019, 12:07
Reviewer Update
You can call me on ********** 256