1 reviews | Active since May 2017

15 May 2017, 08:19

Bad experience at Jet

<p>6 May i went shopping at Jet Wonderpark im then approached telling me I can open an account, I tell the person that i am an intern I recently finished school. I go come with my bank statements he starts questioning me I answer him he then says I will be approved in minutes. I was then approved and wanted to buy I was then told my account has been locked. Friday I get statment saying i owe 17Rands I then wonder how because I didnt even get my card. On 13 i go to Jet and want to close the account they tell me i cant because my name has been taken to the ***** department. The person who opened the account for me used wrong details so that he can make a profit out of me now I am scared that I may be seen as a ********* using my own ID details.</p>

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Replies (2)
Jet
Jet's reply15 May 2017, 09:21
Official

We have established that the customer's details are not included on the post , We were therefore unable to look into the query accordingly, Query reference no: ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Jet
Jet's reply15 May 2017, 09:22
Official

We have established that the customer's details are not included on the post , We were therefore unable to look into the query accordingly, Query reference no: ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,