bJ
bonisiwe J
1 reviews | Active since Jun 2013
10 Nov 2019, 11:31
Bad customer service
I went to Jet Mall of the South to buy work pants, I found the 1 I liked but it didn't have a price tag. I went to the till to ask for the price and the lady helping me didn't really seem to be interested. I stood for close to 30mins and yet I was not assisted. I'm very disappointed at the service I received there, firstly what was that item doing on the floor if it can't be sold to customers. I was told nothing can be done.
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Jet's replyOfficial
10 Nov 2019, 16:58Thank you for taking the time in addressing your service experience with us. We would like to apologize for the overall service experience received.
Kindly be advise we have referred your query to management for intervention and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
***
Kindly be advise we have referred your query to management for intervention and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
***
Jet's reply10 Nov 2019, 16:58
Official
Thank you for taking the time in addressing your service experience with us. We would like to apologize for the overall service experience received.
Kindly be advise we have referred your query to management for intervention and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
***
Kindly be advise we have referred your query to management for intervention and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
***