PS
Philani S

1 reviews | Active since Sept 2015

19 Sept 2015, 21:46

Bad Customer service

I am very dissappointed with the bad service i received from the cashier in Jet Theku Plaza, Osizweni, Newcastle. I was buying my wife skirt and I was the last customer instore, by the till point I waited for 5min waiting to pay and she is busy counting her money and she dont even call me to pay. afta she finished counted her money then called me with a rude attitude I qoute''come cant you see that we are close'' She took the skirt scan it and she said ''R100'' I gave her the card pay took my stuff. She ddnt greet me and she never say thanks, I travel all over KZN and I will never go back to that store again.

0
Replies (1)
Jet
Jet's reply23 Sept 2015, 15:05
Official
Hello Philani Shangase,

As per our telephonic conversation we must apologise for the unpleasant experience in store regarding the cashier Jabulile . We have addressed this matter with the store manager, you will be receiving further communication shortly.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***

Best regards,