NN
Nthabiseng N
1 reviews | Active since Jan 2019
31 Jan 2019, 10:52
Bad Customer Service
Jet has been debiting my account with mobile content that I didn't sign up for. I tried several times sending emails to them to remove it but no they keep on charging the R24.99 every month to my account. I have sent emails since from 10 September 2018 , 12 December 2018 and 29 January 2019 Its bad services at its best
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Replies (1)
Jet's replyOfficial
31 Jan 2019, 12:21Dear Nthabiseng,
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred RMCS our 3rd party company that's responsible for processing refunds within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred RMCS our 3rd party company that's responsible for processing refunds within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Best regards,
Jet's reply31 Jan 2019, 12:21
Official
Dear Nthabiseng,
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred RMCS our 3rd party company that's responsible for processing refunds within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred RMCS our 3rd party company that's responsible for processing refunds within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Best regards,