1 reviews | Active since May 2016

19 Dec 2017, 13:25

Bad customer service

I asked staff member if she could check if they have a size in an item I wanted, all she said was if it's not on the shelf they don't have it. Even asked if she could see if another store has any and she just said no. Lerato at jet loch logan waterfront bloemfontein.

0
Replies (1)
Jet
Jet's reply19 Dec 2017, 16:22
Official

Thank you for bringing this matter to our attention. Please accept our apologies for the lapse in service .We will ensure that our manager is advised of this incident so that corrective measures may be taken in order to prevent this from happening again .Your ***/GO

Kind regards

The Edcon Customer Experience Team

Best regards,