Bad Customer Service

<p>on the 14th of September, I had a terrible service from a floor staff up until to the manager. I wanted to buy sneakers for my son, but the ones that I was interested in, I could not find the size, I approached one of the staff member to help me out, he just said that there were no sizes without checking the sneakers that I nedeed him to check for me,his name was Bongani, then I decided to settle for another sneaker. At the tills I could not be helped because the signature on the card had slightley faded, they wanted me to produce an Id, I told them that I didn't bring it and asked if there was another way of verifying on their system, they said no. I asked for a manager, a guy by the name of Arthur didn't even give me a chance to explain and he just said they will not help me without an ID as I was a suspicious customer, I left and went to Edgars and bought sneakers with the same card without being given any hasles, if this is how Jet treat me I am really considering closing my account with edcon. I cannot be insulted like that for all the years that I have been a loyal customer to.</p>