bad customer experience

If it were really up to me I wouldn't even give it a rating, me and my sister visited one of the Jet stores in Jabulani mall, bought a few items, we even were impressed that everything we bought was on sale, and were happy little did we know it would be short lived as we approached to walk out the door, the alarm went off and as always it is embarrassing to have that happen to you especially when you know you paid, you expect the cashier to ensure they got the proper training to remove all of the security tags, so we stopped and one of the guys came at us with a bit of an attitude, the receipt was inside the shoes so me being polite said to him gently please mind the receipt inside the shoes, yhooooo he bursted, and started arguing with us telling us he is only helping its not his job, he knows what he is doing, I reiterated again i am not fighting but I'm only making you aware the receipt is in the shoes, nix he kept talking back telling us he didn't need to do that, that's when I got upset and said we should be the ones angry as the cashier was supposed to have taken these out he tells us not the cashiers do not know about the security tags, I then asked him is it fair for me to be stopped like a ******** at the door, he then said he will keep quite, when I asked him for his name he laughed out loud and said Thabo, like he is used to giving people this bad behavior and no one does anything about it. very disappointed, I really thought since Jet is under the foschini group the standard of customer service would also change wrong was I.