1 reviews | Active since Oct 2010
BAD BAD SERVICE AT JET STORE FORESTHILL REGARDING THE REQUEST OF LIMIT INCREASE
<p>My husband and i went to jet foresthill on the 29th december 2016 to do credit limit on account,we had 3 months payslip as they said and I.D.The lady der helped us and said to us the payslips are not required we shud get 3 months bank statement which we went to bank and aquired them gave them to her and she they have been faxed and we should be getting sms in 24hrs about the outcome.January still nothing i phoned the foresthill to ask and dey said she made a mistake she didnt send them and i sad but who'fault is that which no1 cud answer to it.This monday i phoned again talked to Tembi who promised to check for me whats happening and she will cum bek to me which she never did.i had to phone again which she told me we have to bring the new statements again to the shop as the previous ones done by Machego according to tembi was not done.This is really unacceptable as we do pay the statements at the bank and also our transport to go up and down to jet and my husband having to request off at work to do such thing.We just need this thing to be sorted out ASAP or if there is anyone who is willing to help us regarding our request.i have emailed again the latest bank statement to ********** email.</p>
We have escalated the complaint to the Jet Forest Hill mall management to address as our valued customer is not happy that the store did not assist appropriately regarding the Credit increase request. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jet Forest Hill mall management to address as our valued customer is not happy that the store did not assist appropriately regarding the Credit increase request. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jet Forest Hill mall management to address as our valued customer is not happy that the store did not assist appropriately regarding the Credit increase request. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jet Forest Hill mall management to address as our valued customer is not happy that the store did not assist appropriately regarding the Credit increase request. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jet Forest Hill mall management to address as our valued customer is not happy that the store did not assist appropriately regarding the Credit increase request. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jet Forest Hill mall management to address as our valued customer is not happy that the store did not assist appropriately regarding the Credit increase request. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.