kB
kagiso B

1 reviews | Active since Nov 2015

30 Nov 2015, 21:57

Bad attitude that was given to me my Jet Mart secu

i went to jet mart in church street, when i wanted to go out the security lady asked me to open my bag and i refused to open it, because i believe that my bag is my private thing my private property, the security lady told me that i am a thieve why is it that i don't want to open my bag.<br> <br> i am very very angry with this thing that when you go to town, jet will make you to open your bag, but you go to Menlyn, Brooklyn or even Santan mall they will never ever ask you to open your bag, can the reason be that there is a mix of color there? or that we blacks are just not taken serious in our own cities, when they see us they see ******* that has to open their bags.<br> <br> I am very hurt by this, the afct that in the new democratic South Africa we are still being looked down at, this is very disturbing because it means one can only shop at certain stores only because the security lady told me that i must never come back to jet mart.

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Replies (1)
Jet
Jet's reply02 May 2023, 21:58
Official
Hello cathrine.bokaba,

Thank you for bringing this matter to our attention. Please be advised this is part of the Edcon policy and procedures , security guards are allowed to randomly search a customer's handbag in all our stores.

However you will find more random searches conducted in our central stores due to the influx of theft, please be advised our central store \CBD Stores\" generates a large amount of profit because it is busy on a daily base