1 reviews | Active since Nov 2015
Bad attitude that was given to me my Jet Mart secu
I went to jet mart in church street and when i wanted to go out the security lady asked me to open my bag, i refused to open it for thr simple reason that i believe that my bag is my private personal property, the lady followed me outside and told me that i am a thieve why is it that i don't want to open my bag, i asked her, if i don't open my bag does that mean i stole something? she said yes.<br> <br> I am very hurt and angered by this because if you go to jet mart in Menlyn, Brooklyn or even Santon mall they will never ask you to open your work, why are we being treated like ******* in our own county even after the freedom we got, why is it that we are not treated the same? can it be because 98% of the people that shops in town are black and also *******?<br> <br>
Thank you for taking the time and addressing the concerns raised. Leaving our store after making purchases should not be such a frustrating experience and we can understand the disappointment caused. As per our telephonic discussion please accept our sincerest apologies for the frustration and disappointment caused. Please be advised that the matter has also been sent to the management team of the store to address this incident.
Your reference number for this query raised is ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for taking the time and addressing the concerns raised. Leaving our store after making purchases should not be such a frustrating experience and we can understand the disappointment caused. As per our telephonic discussion please accept our sincerest apologies for the frustration and disappointment caused. Please be advised that the matter has also been sent to the management team of the store to address this incident.
Your reference number for this query raised is ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***