Bad attitude/service

Hi there,<br> I complained via Jet website on the 1 June but no response from Jet and then via Get closure website on 4 June upon feedback will be received 10 June but my status there remains as - Active - Waiting for supplier acknowledgement.Below is my actual complaint submitted...<br> This is a complaint on a complaint, I submitted my compaint on Jet website Monday 1st June and called in Jet customer care on Wednesday 3rd June, the jet phone lines were terrible the operator dropped the call, so I followed up again on the website on my issue, I still haven't received a response.<br> <br> Now I have a problem that they haven't taken my issue seriously and think its frivolous or they just don't give a damn...below is the issue I originally submitted.<br> <br> Past Friday(29 May 2015) my wife is paying my Edgars account at your store. the cashier taking paying seems he has no idea of things going around him as he is taking payment for my account and cashing up for another customer simultaneously, he then loses my card as he packs everything he had into there packet...He then begins arguing with my wife that he gave her the card back and she must leave the store to report the card ****** at Edgars.