DB
Debbie B

1 reviews | Active since Nov 2015

12 Nov 2015, 15:11

Attitude of Staff in General is shocking

Went into the store to purchase an item, one teller on the floor, customers ahead of me complaining, went in search of Manager, when I asked a staff member (Day Day) to assist me, he proceed to point his bottle of coke in a particular direction without saying anything. After 8 requests he finally gave me the name Day Day. Generally the service is appalling, staff have no customer service training and they do not care.<br> <br> Logged compliant directly with Jet and they do not respond. It is pointless for the Manager to address this issues as she is part of the problem therefore someone over the region needs to address this.

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Replies (1)
Jet
Jet's reply18 Nov 2015, 10:54
Official
Hello No to Mediocrity,

Thank you for bringing this matter to our attention. Please be advised you will be receiving further communication shortly. We must apologise for the frustration caused in this matter.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***