MV
Marquhette V

1 reviews | Active since Oct 2011

07 Mar 2016, 10:26

Arrangments made, Jet changes Attorneys

My account was handed over by Jet (I made a cash payment at the cashier and closed my account in 2002/ 2003, but it was never done and the payment was ****** by the cashier). I arranged to make monthly payments to them with Ramothello & Tsotetsi after I have been contacted by them in 2015.<br> Jet retracted the account from them and they never notify me, I am still making payments into their account even thou Jet is no longer a client of theirs.<br> So for a second time this accounts money is being ******.<br> I would like them to refund all the payments made to date<br> The only reason I found out they no longer have the account is that another firm contacted me to find out when I will be making payments and arrangements re this account.<br> This is as much Jet's fault as Ramothello & Tsotetsi.

0
Replies (1)
Jet
Jet's reply07 Mar 2016, 11:37
Official
Hello Marquhette,

Thank You for bringing this matter to our attention. Kindly find the direct accounts team details below as the matter has been escalated to them for further assistance.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Please find the below reference number for your email
***/GO

Kind regards,
Customer Experience Team
Call Centre: ***.