LE
Linda E

1 reviews | Active since Jul 2021

01 Jul 2021, 22:29

Appauling service

My Jet account card was blocked by the ***** division immediately after calling the Jet call centre whilst inside the store to update my cell phone number (talk about being couteous) Due to this, I could not purchase items with my Jet card, therefore I would unfirtuantely have to lose the R350 promotional saving since I spent over R1200. I then had to use cash to make up for the time I had already spent shopping in the store and lost out on the promotion I had anticipated.

The service at Jet is appauling, from their new processes to just merely searching for their contact numbers on the internet is a nightmare!!!! Jet Boulders contact numbers are no where to be found on the internet, I'm sure their management are not even aware of this....pathetic

0
Replies (1)
Jet
Jet's reply02 Jul 2021, 05:44
Official
Hi there, thank you for reaching out to us. We appreciate you taking time out to let us know your thoughts. We will be in touch to assist you as soon as possible. Thanks, Jet Online team