Appalling service

I am appalled with the service am getting from Jet. Their call centre and management have the worse service ever. I have a jet that should have long closed, instead i keep on getting calls from their collections department.

It all started when I wanted to settle my account back in April and I couldn't as none of their stores wanted to take my payment. I tried Jet, Legit and Edgards and none of them could trace my account, I then decided to make eft payments which even today no one can allocate. I have sent proof of payments on emails, what'sapp, and have spoke to over 100 agents regarding this account and up until now, I have had no joy.

What bugs me the most is that I get calls every single minute of the day and I even sound like a parrot repeating the same thing every day. This issues is really upsetting me as it's even affecting my credit scoring.

I just want my payments allocated, this account closed and for Jet to fix my credit profile. What will it take for me to just get that ?

I would really appreciate someone to get back to me and resolve this issue.