MN
Musa N

1 reviews | Active since Oct 2014

31 Oct 2022, 17:28

ANGRY CUSTOMER!!!

I settled my account with Jet in Dec 2021 and was told I don't have to cancel my account as there will be no charges. Two months ago I received a statement saying I must pay R460.00 for monthly service fee...😡😡😡😡 This is exactly what I was afraid off!!!!

Now I must settle this account or I will be handed over....I need their BOSS to call me and explain why does he not take his/her employees to training so that we can get clear answers with our accounts!

I need answers with this account ASAP.

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Replies (1)
Jet
Jet's reply01 Nov 2022, 11:35
Official
Hi Musa,
  Thank you for flagging this. We have escalated this matter with our accounts team.