AIRTIME SUBSCRIPTION FEE

JET stores billed me for airtime they did not supply me with points noted after interaction with Hello Peter : 1. They billed my for Cell c airtime while i am a vodacom customer 2.Airtime subscription still remains active though reversal has been processed 3. Noted that my reflected number ********** 638 is on a different offer but still uncommunicative to changes and reason to be refunded 4. Refunding for the amount R214.00 but deducted R825 for a period of almost three years and displayed statement showing deductions of 33 deducted amounts 5. I need to contact the rmca department which i was not a customer of and not dealt with to get the deducted amount 6. I feel i must be refunded in full deducted amounts and my account is closed how will they now refund me since account is not active anymore